If an item is returnable (See restocking list
), you must first call or use form below to request a return goods authorization (RGA) prior to returning any items purchased through us. We will not
accept any returns without an RGA. All items must be returned in "Re-Saleable Condition
", in original packaging with all parts included. Customer is responsible for shipping charges.
Our restocking policies vary, depending on manufacturer and item. In most cases, restocking fees apply. Click here
for our restocking fee schedule
. Please call or email us with any other questions you may have on returns.
We know that it is sometimes difficult to imagine our hardware on your cabinets and to visualize our finishes with your existing hardware.
To assist you in your hardware selection we are offering a 50% merchandise credit, issued upon placing a subsequent order of $100.00 or more, for the sample cabinet hardware that was not to your liking or not being reordered. Sample orders may include up to 4 individual items priced under $15.00. The new order will need to be placed within 60 days of the original sample order. Sample orders credited with this policy need not be returned. You can either keep them or donate them to a charity such as Habitat for Humanity.
Spokane Hardware Supply, Inc. has physical locations in Washington and Idaho states. We also collect sales taxes for the following states.
Arizona, Arkansas, California, Connecticut, Colorado, District of Columbia, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maryland, Maine, Massachusetts, Michigan, Minnesota, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming
Other taxes may apply to countries outside the US.