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The Hardware Hut - A Leader in Decorative Builders Hardware
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Customer Testimonials

Below are a few samples of the hundreds of letters and emails that we recive from our customers, and what they are saying about us.
Anna H. says...
I am thrilled with the marble cabinet door knobs which I ordered from your company. They are absolutely perfect. You did a wonderful job assisting me over the telephone. Thank you for your assistance.
Arnie R. says...
Thanks for follow-up note and quick turn around time of order-filling. I received the latches from EPCO in Flint, MI on Fri Feb. 7/03... 3 days after the order. I already have used the hardware. Again thanks, and I will be back checking out your web site for more products.
Ashley H. says...
I just wanted to let you know that we just got our pyramid knobs installed and they look GREAT. Thank you so much for all your help in finding this product.
Barry H. says...
To whom it may concern: I received my order yesterday and we are thrilled with everything. The knobs and pulls are all very high quality and look great. Thanks also for the very quick delivery. We will definitely do business with you in the future. Thanks again, Barry
Becky H. says...
Comments: Just wanted to thank you for your amazingly prompt service! The hinges we ordered came today and fit our 35 year old cabinets perfectly. We had been to so many places around Phoenix looking for the 30 degree angle hinges and are delighted to have found them and you!
Beth M. says...
I got my order yesterday. I have been very pleased with the entire selection/ordering/receiving process. The quality of my products was wonderful, too! You guys are great!!!
Betsy B. says...
I ordered some handles for a custom installed refrigerator and had the handles 3 day air shipped to California. They came on time and they are prefect. Just what I needed to complete our project. Thank you the service was awsome!
Bill T. says...
Just wanted to thank you for the recent order and complement you on your efficiency. I ordered appliance handles for my built in fridge and spoke to your customer service about needing to have them within a week and surprise to me I actually had them the enxt day .... fabulous to see that someone gets the notion of efficient customer service ....
Bob D. says...
I have been looking long and hard for these hinges. Finally my wife said to try a search through Google.com I believe your site was the second or third one listed; the hinges I was looking for were on the first page.
Bob M. says...
I received your E-mail, and was quite happy that you took the ball and ran with it... Thank you for everything you have done, it was a pleasure to deal with you. I will do business with Spokane Hardware again.
Bob O. says...
I received my order on February 10, 2009. Thanks for the outstanding customer service. Item was received on time, high in quality and resulted in easy installation. Again, thanks for everything.
Bobby W. says...
I can not believe the amazing service from you guys. I ordered Sunday and I just got my knobs today and they are beautiful. Thanks for great service and product.
Brad W. says...
After having looked at countless web sites, yours is by far one of the best and MOST USER FRIENDLY I have found, not only for hardware, but for anything. GREAT WORK!!
Brandon S says...
"Hello, As requested, I just want to verify that I have finally received my package, and I must say it was well worth the wait! Thanks for such a high quality product! I look forward to conducting business with you again in the future." Brandon S. Pennyslvania, USA
Brent H. says...
Thank you so much. I must comment that in talking to your customer service regarding questions on the product I ordered and your quick response, I am really impressed with your company.
Bruce M. says...
Hello from the East, I have done a fair bit of web surfing looking for goods. Never have I come across a web site that I could search so easily. It is superb. Saved me lots of time, got me the information I was after. Who could ask for more? Well done to your designers and webmaster.
Cari L. says...
Received the shipment today - LOVE the new handles... Ordering more now! Thank you very much.
Carolyn H. says...
Thanks once again to Erica and her excellent customer service. She is a prime reason for our return as customers--even though this is a very small order, you are firmly fixed in our minds as a good place to do business!
Cathie L. says...
I received my order and am very happy with the speed of delivery and quality of product. I would buy from you again! Thank you!
Cathy R says...
Just wanted to thank you for the prompt shipment of our order. Our new home has just been completed and the bath accessories are just perfect! thanks!
Chris M. says...
Your selection is great. Not only will we be ordering the slide/swivel shelf but we also found cabinet hardware that we have not been able to find any place else. Hardware Hut has saved our home renovation project from being incomplete.
Chrisine C. says...
I think you folks have a great website. It is very easy to navigate and very well put together.
Christopher H. says...
I recieved my order yesterday after placing it only last Thursday. Thats what I call fast service. The handle was beautiful and of top quality. Thanks so much. I will be a repeat customer.
Cindy C. says...
I would like to let you know that I am very happy with the hinges I have already recieved. They are perfect. I looked in every store in Seattle and on every Internet site for something in this odd size and thought I was just out of luck, until I found your site. These were for a very sturdy T.V. cabinet for my grandkids. N ow after 4 months, I can finally finish it.

Thank you for being here for me.
Colleen G. says...
Thanks for all your help and keeping me posted. I've bragged about how great your website is and how close contact you've kept me in. I've never experienced that with any other web order company before.
Colleen L. says...
Thanks for the timely delivery and the wonderfully packed hardware - everything arrived in pristine condition! I would recommend The Hardware Hut to my family and friends.
Connie T. says...
Thanks for your phone call today. I want to tell you how much I appreciate the fact that you not only caught the error on my order, but corrected it immediately! I also want you to know that I will confidently refer your web site to everyone that I know because of the ease of use and the great, personal customer service.
Craig G. says...
Received the hinges yesterday and started installing them last night! To say you are a lifesaver is an understatement. They matched perfectly and now we no longer have to battle the cabinet doors. Thanks so much for your dilligence and "can do" attitude. I have told everyone about the great service you provide and will continue to send everyone that I know your way for their hardware needs. Thanks again!
Craig S. says...
Recently I had the pleasure of dealing with one of your Customer Service representatives, and I would like to tell you what a fine job she did for me. I live in rural Utah, so there are not that many shopping opportunities around here, and Salt Lake City is three hours away. Due to a recent bathroom remodel, I needed 30in. towel bars with a white finish. Well, there are a lot of 24in. towel bars, but for some reason there is a paucity of 30 inchers. After spending a day shopping in Salt Lake City, and not finding anything, I turned to the WEB and came across your website. After scrolling through dozens of pictures (do you really sell that many towel bars with rustic cabin and hunting scenes?) I called your 800 number and asked to speak with the resident towel bar expert. I was connected with Cindi. Not only did Cindi know about all of your merchandise, she directed me to the manufacturer websites so I could look at various options. Cindi is very courteous, professional and friendly. Since my initial experience with Cindi I have told several people about Spokane Hardware Supply. Thank you and take care.
Cynthia B says...
I thought your variety of merchandise was absolutely exquisite. The site was very easy, and very readable. Thank you so much for making my experience shopping online an easy one. Sincerely, Cynthia H. Burt
Cynthia S. says...
My package arrived today. I would like to compliment your business on the quality of your web page, ease of ordering and email order notification/tracking. I will not hesitate to order again and/or recommend your company to others. Thank You!!!
Daniel J. says...
Thanks very much for sending me the replacement hardware for my bi-fold wardrobe doors. These parts have been discontinued by Stanley`s distributors in UK and without your help I would have been forced to call in a carpenter to fit completely new doors (at great expense). Instead I was able to mend the old doors myself within a few minutes and everything is working fine again. Very satisfying!
David B. says...
Very, very nice......and I can not imagine how you could have got the product here any quicker! Thanks a lot, glad we found you folks
Deb F. says...
Just a testimonial as to the great service you provide. We have made 2 orders to date and have had fantastic service (quick and accurate shipments), access to great products, and excellent customer service when shipped products were damaged. We truly appreciate the service you provide and you will be our hardware supplier OF CHOICE for all future orders. Thank you!
Deborah S. says...
WOW! I received the hinges today, now that is fast service! Thank you so much. I will be sure to check your site often as we are in the middle of a remodel.

Thank you so much.
Denise A. says...
Your order arrived today and I wanted to let you know how thrilled I am. The goods are beautiful, the packaging was neat and tidy, the goods came ahead of schedule and your customer service department was nice, honest, informative and helpful. I just wanted you to know all of this. Thank you very much.
Denise B. says...
My order arrived today! Only 4 days after I ordered it. I am very impressed with your service and quality of products. I look forward to buying from you again. Thanks again.
Dennis S. says...
I just wanted to let you know how pleased we are with your company and the product we ordered. We found your company on the net, although it was a small order that we placed with your company, we received it exactly the day stated it would arrive. We talked with a great customer service man who was very helpful and exceeding pleasant and courtesy. He was Wonderful! The quality of the product exceeded our expetation and the knobs look beautiful in our newly renovated master bath. Thank You!
Diana W. says...
...I really like your Website. It was very easy to access what I needed and looked great, unlike some others.
Don B. says...
I enjoy your site very much. I purchase many items on the net and have for years. Your site is one of the best user friendly locations I have experienced and your selection of builder hardware items in the lines you carry is second to none. Kudos to your web designer and the forsight of your company to do it right. I frequently tell others about your site too.
Donald B. says...
Your website is impressive. Congrats to your designers, who are they??? Very easy to navigate and great selection...
Donna says...
Wow Kelly, You were able to find me screws. I have looked everywhere you are a real angel. I cannot thank you enough. Where did you find the screws? Did the pictures help? I really appreciate what you have done. Thank you so much. You are a diamond in the rough. Keep up the good work. Thanks Again a surprised and satisfied customer ! Donna
Doug W. says...
Thanks for your support with my problem. I really appreciate your efforts and can honestly tell you that your company has gained a customer whenever the need arises.
DyAnne D says...
Just wanted to commend your company -- and especially Stephanie -- who helped me with a rush order before Thanksgiving. Not only was she efficient and personable, but she went above and beyond the call of duty in getting some Lewis Dolin pulls out of the northeast during the big November storm there. Please give my best to her -- I surely will be ordering from you again.
Ed B. says...
You and your associates are awesome! Thank you for helping us maintain our reputation for selling service above all others. We rely heavily on companies like Spokane Hardware.
Edward B. says...
Everything received as ordered and promised. Good job with the tracking no. information. "Well done" to the team there. Look forward to doing business with you again.
Elizabeth V. says...
I received my order today. It was just ordered last Friday and with the holiday shipping bog down I was sure surprised to get it this soon. I am always leary of purchasing online. I like to see the quality first hand. Your company is one of the very few I will take a chance with. I was not able to see these in any store so I was very hesitant. I can`t tell you how pleased I am. To finish it off, I never thought to ask if you could key the entry doors alike. Just planned on having to take them somewhere to have it done. You made my day when I saw that you took care of it. I tell everyone about your website. I think many feel as I do with regards to ording some things online. Things where function, finish and fit may not matter are one thing but in many cases we like to know just exactly what it is. Thank you once again for the wonderful service.
Gerald B. says...
Got our order today. What fast service. They were exactly what we we wanted. Thanks.
Greywolf says...
I just wanted to take this opportunity to give you a big "THANK YOU" for your fast service. I have looked high and low for reverse bevel hinges for months now, always being told that they didn't exist. Now I have finished my bathroom project. It was a pleasure doing business with you and I have already told friends and family that your attention to customer service is exemplary. Extremely satisfied customer from Michigan.
Griffin J. says...
Just wanted to let you know we received the latch which you sent for a "back up". Because the Hardware Hut provided us with excellent customer service we will now order more products from you. There are alot of places to go online but not all have shown the caring attitude that you have. You'll be hearing from us soon, with a new order.
Henry L. says...
Thanks for ``being there`` for my needs. You have no idea how difficult is was to find what I needed in my area.
Howard B. says...
Thank you so very much! We have been very pleased with both your online service and your products. We certainly will tell others about your web site and what a pleasure it was dealing with you. We were particularly pleased with your vast selection which by far outshone anything we saw driving around locally. And the online convenience was much appreciated. Keep up the good work.
Ira M. says...
I have just received the cam locks I ordered from you over the internet. I merely want to say that I am very pleased with the same-day service and expedient delivery placed on my order. That is the type of service that will keep me coming back when I am in need. I know I can depend on Spokane Hardware, more than I can say about our locals.
J. Douglas M. says...
I was thrilled at the speed in which you completed and mailed my order. The product was a perfect match for my kitchen cabinets. ( I just placed an order for two more sets of hinges)
J. Goodman says...
My wife & I are so happy with Hardware Hut. The knobs and cup pulls we ordered look awesome. Great price too.
Jack B. says...
I just wanted to take a minute to say I received both kitchen cabinet and appliance pulls that I just ordered late last week. The customer service I received on the phone was outstanding, the delivery on the product was quick, the quality of the product was excellent, the process was smooth and I am very happy. I would refer you in a New York minute. Thanks Again.
Jackie R. says...
I am writing to send my MANY THANKS for the terrific kitchen cabinet hardware. Not only is the quality top notch but the style and color was exactly what I'd hoped it would be. Many Thanks From A Very Satisfied Customer, I will be sure to recommend you in the future.
Jacque S. says...
I just wanted to comment on the Oil Rubbed Bronze door knobs I recently purchased for my home I am fixing up. I looked at many different places for beautiful door knobs that were reasonably priced and could never find them until I searched your website. I fell in love the many items you have for sale. I was so excited to not only find the knobs I wanted but matching handrail hardware, hinges and front door sets at excellent prices. Thank you so much for giving options outside of Home Depot and Lowes. Jacque
James G says...
I just wanted to say Thank You for the excellent service I received from your company. I sent my order in via the Internet on Tuesday morning and I received it Saturday morning on the other side of the country in NYC. I installed the drawer slides and they work well. I would use your company again and I would recommend your company to anyone. Thanks.
James K. says...
Thank you for your prompt shipment of the kitchen cabinet hinges that I was so in desperate need of. They are exactly what I needed and wanted. Obviously, your company has the customer's best interest in mind in that I asked for quick shipping which I got. As well, I asked that you ship only these hinges that met my exacting measurements, which they did. Great product, great service, great price! What more can a customer ask for? Again, thanks for your excellent service!
Jan P. says...
Thank you for the timely shipment of my recent order (many knobs). Your website is nicely organized so it was easy to find what I wanted and your service was very prompt. In Johnsonville, NY - there is not much selection of anything! I have become dependant on the net and your site offered a large selection of well priced items. Good Job.
Jan P. says...
Hi! I just had to mail you and let you know how wonderful I found your site! I had been searching for a good hour when I found your site and it was so nice, I can not tell you! You allowed me to search by color - something the other sites I visited did not offer. I found it very frustrating having to investigate every sites (collection) to see what they had to offer. Since I was looking for something very specific, I wasted a lot of time having to check out all the styles and series listed. I just had to let you know that whoever designed your site did a great job and as soon as I have a final count of how many pulls I need, you can be assured that I will be visiting your site again. Thank you again for a customer friendly site.
Jean T. says...
Hi There, I can't tell you how wonderfully easy and helpful your website is! I'm not wasting my time looking any further for my kitchen knobs and pulls. Thank you! I will order soon but, I just couldn't let a minute go by without acknowledging what a great job you have done! Fantastic!
Jean Z. says...
Special Thanks to Kelly in customer service. We had questions on a product. She got the answers and called us back in just a very short time. Before we even had a chance to place the order - we saw that on your website the item page for this item had already been updated to reflect the questions we had. SUPER SERVICE!
Jeff W. says...
Thank You Cindi!

Friendly, helpful people from my hometown, Spokane! Thanks again, Spokane Hardware. Hope to shop there someday in person.
Jennifer H. says...
Your website is VERY well organized and made our online shopping experience relatively easy. The decision making process can be grueling and your site certainly eased the pain :) - thanks. Many other web sites that we visited did not have the same level of detail nor ease of navigation between and within brands. Thanks again.
Jennifer W. says...
The ease of which we found our information was superb. The photos load without too much delay. The products are represented well and the selection online is far greater than that of other retailers.

The prices are amazing. I saw the exact product for $3.00 more per knob at a major design center. Additionally, this knob would be a special order and would take weeks to arrive. Spokane Hardware had it to us in a few days.

When I placed the order I typed in a request for a call. An extremely polite customer service agent telephoned with the information I had requested. Honestly, this does not happen often with businesses these days.

My husband and I appreciate your approach to service. It has been a true delight and we look forward to continuing a long business relationship.
Jim B. says...
Thank you for all your help in getting our new towel warmer to us safe and sound. I really appreciate your hard work and patience in dealing with me and this matter. It is beautiful and my wife is very happy. Thank you again and I hope your holidays are bright and happy. Please send this to your supervisor as a testament to your excellent customer service skills.
Jim W. says...
Thanks for the quick shipment; it arrived in Japan in 7 days ! Keep up the good work. Regards, Jim W.
Joan W. says...
I received my order yesterday and was very pleased with the itmes that I ordered. It was exactly what I have been looking for but was unable to find in any of the hardware stores in my area.
Joann & Mark G. says...
I'm glad we found your website during a search for Belwith to try to match some handles we had in our old kitchen. The choices on your site sent our original plans out the window. The service has been fast & customer friendly, and we thank you for that.
Joelynn M. says...
Your customer service is wonderful! I placed a small order on Monday and it was in the mail Wednesday in Georgia. Thanks so much I am sure we will order more items from you. It was very easy and smooth. Thanks again and have a great week!
Johanne C. says...
You guys are great. Wow, if everyone I am dealing with during our kitchen remodel were half as good as you all, I would be a happy camper!! Well done!
John L. says...
I received shipment of the items promptly and in time for the holidays. Your excellent service is much appreciated.
John M. says...
Just wanted to say Thank You for your excellent service & quick delivery on recent purchase. You are one of few on-line retailers that excel above the rest. I will highly recommend you to all of my clients.
Jonathan A. says...
Just wanted to let you know how much I appreciate your fast, friendly service and the superior quality of the products you sell. Thanks, Jonathan
Judie H. says...
Your website is awesome, so efficient, easy to use, well organized. The power search feature saves so much time. Didn't find what I need this time (don't think cabinet door pulls I want exist in the size needed-2 3/4"--the bin pulls just wouldn't be right) , but will bookmark it to reference for other future needs. Hope your website designer gives lessons. Judie
Julius G. says...
Hello Erica, The Part I ordered was received yesterday.....I want to personally Thank You for the expeditiously and professional way you handled my order, even though it was a small one. Which reflects highly on you and your company....rest assured, you will be highly recommended by me.
Kathleen L. says...
Without a doubt, you have THE MOST professional, complete, user-friendly, site I have ever seen. Your site is nothing but amazing. You have obviously, spent much time and effort, and pride shows in your work. Thank you for making my research so much easier and a pleasure.
Kathy B. says...
This site works much better than most. I am on dial-up but each page loaded very fast with clear graphics. Adding something to cart is great the way you do it without flailing over to the cart page.
Kathy S. says...
I was soooooooooo impressed with your website that while at a local home remodel store I saw some people looking at cabinet hardware and I referred them as well. Great Site!!! Great Prices!!!
Kathy S. says...
Love the website so much,I've been talking about it to everyone I see. Strangers at Lowe's must think I'm a nutcase, but they walked away from the hardware area to go home and search for your site. Let me explain. I was putting off hardware for my cabinet redo because it was so expensive. I found your website and purchased some binpulls. I always like to see how much I saved--its a feel good thing. Like winning a contest. So I went to Lowe's and checked their prices for the same style pull and handle. While I was there a couple came up to the display and were checking prices as well. I inquired if they were contemplating new hardware for their cabinets. They were and I gave your website URL. Thanks for a good website and perfect customer service!
Kathy S. says...
I recommend your site to everyone I see or know (even when I'm at Lowe's and I see a person looking at hardware). I am just jumping for joy on the bin pulls and knobs I got. Your website saved me tons. The pictures of the hardware are so helpful! How cool is that?!!! More and more women DIY now and your site lets me DIY with ease.
Kay A. says...
Here I was in Oklahoma City with the painters painting and the contractor whining and there was not a single cast brass satin nickle window lock in town. I found your web page; I called; a wonderful lady was a fabulous help; the next day I had just the window locks I needed. You guys are great.
Kay F. says...
Tristan, you ARE a man of your word; my Gatco order arrived bright and early this morning -- thank you for following up on' the "missing" original order and expediting the delivery of my 3 toilet tissue holders..........many thanks.
Kenneth H. says...
On Aug 5th I ordered two Automatic Door Bottoms. I received them on Aug 6th. How did you do that? You must have shipped them "before" I ordered them. Just had to write and compliment you & your employees on OUTSTANDING service. Well done!
Kenneth S. says...
Thanks so much for taking care of my hinges for me. I really do appreciate it. I will do all of my hinge shopping with Spokane Hardware. The customer service is great! I am in the retail business, and communication is one of the most important parts of customer service, and I think the communication that you have with your customers is top notch. Thanks again.
Kim S. says...
Thank you.......especially for being so logical and customer service oriented. I really like your company and am very glad doing business with you. All my interactions with you people have been very positive!!! Honestly....thank you! I will certainly recommend this website for all my friends and coworkers.
Kris L. says...
Thank you, thank you! We received your leopard cabinet knobs---they are AWESOME! We have a leopard bathroom & they just set it off! We had Easter dinner at our home & my hubby wanted all our family to go in our bathroom to see my knobs! lol Again, much thanx!
Larry S. says...
Thanks for your prompt delivery of the exact item I needed, at a reasonable price. We will shop your website again!
Laura S. says...
I have ordered from you in the past and found it to be a very good experience. You have a great selection, reasonable prices, and a responsive customer service department.
Lawrence T. says...
I am very happy with your service. I had spent quite a few hours looking for a matching cabinet hinge at different stores until I found your web site with pictures, and ordered a brass pen-knife hinge that matched perfectly with the ones that have been on my cabinets for the past twenty years. I was also very impressed with the very fast mail service. Thank you so much.
Linda C. says...
I just wanted to let you know that I received the final items in my order today, and I am absolutely thrilled! Your selection was outstanding as is your customer service. It has been a pleasure doing business with you, and I will return for ALL of myfuture cabinet hardware needs.
Linda F. says...
Doing business with your company was a dream. I had mistakenly ordered 1 less cabinet knob than we needed and the mistake was corrected without any hassle. Even with the mistake, we received all the cabinet knobs in 4 business days and the cabinet hinges we ordered in 6 business days. The quality of all items is "top shelf". Kudos for a job well done. I would recommend your company to anyone. Thanks again.
Linda T. says...
I ordered some oil bronze pull plates from you on July 5th and to my delight they arrived within 10 days. They are so beautiful and we are thrilled with the quality and detail. I just wanted to say "Thanks" and to tell you how happy we are with the entire transaction.
Linda V. says...
I wanted to take just a moment to let you know about the superior service I received from your sales consultant, Cindi. My entry door mechanism made by Weiser broke over the weekend. I was upset when my local hardware store told me I would need to replace the whole thing at a cost of $99. I just could not believe it. This afternoon I did a web search for Weiser and pulled up your company. Cindi knew exactly what I needed and was more than courteous and efficient. It is great to know that there are still companies out there that will do the right thing even if it does not result in a buck in their pocket. Cindi, thank you so much for your help.
Liz B. says...
Just had to compliment whoever is responsible for your website - It is GREAT! I shop a lot online, and I have to tell you how nice it is to find a site like yours that is so well done and easy to navigate! Thanks!
Liz P. says...
Thank you! I ordered knobs from you. They turned furniture I was tired of into something I love again. Changed the whole look of my bedroom furniture. Great selection and great web pages. Easy to shop.
lkopchik says...
I think your site is the best designed, most useful site I have seen of this kind. I have been doing some remodeling and spending a lot of time online looking at construction-type materials. I love using your site!
Lori B. says...
Thank You very much I got the handles today and will put that one on. I appreciate your service and you sending the two handles out. If I ever need pulls or such again I will check your site first!! A HAPPY CUSTOMER!!! Thank You.
Lori H. says...
Just wanted to let you know that I received my order today, via UPS. It's so nice to receive something on the day that you said it would arrive. Thank you so much.
Louise W. says...
Thank you for the web site, it is one of the most user friendly I have ever used.
Lula C. says...
I received my order on 4-13. Very fast shipping and the pulls and knobs are beautiful. The price is lower than any other sites. The customer service agent that took the order was very helpful and respectful. Thank you so much.
Margaret Y. says...
YOU ARE GREAT. THE ORDER WAS A SNAP AND WE HAVE RECEIVED OUR ORDER ALREADY. IT CAME TODAY AND IT IS EXACTLY WHAT WE WANT. IT WAS A PLEASURE DOING BUSINESS WITH SUCH A FRIENDLY SITE. THANK YOU
Marilyn H. says...
We just received our order for 2 bathroom mirrors and they are BEAUTIFUL. They look great in our renovated bathroom. The mirrors are very high quality for such a reasonable price. We had priced mirrors in a popular chain decorative hardware store and the mirrors were around $400. Thanks for your timely service and great products.
Mary A. says...
I just ordered pulls for my pocket doors (The Ives Collection) and I would like to tell you that you are the only company I found that offered something other than the standard pull which I did not like. These pulls will keep the clean look of our new home and coordinate well with the other door hardware we are using. Thanks you, Mary Anthonis
Mary Ann says...
Tristan, I received my shipment yesterday and wanted to say...WOW!

I've ordered other items from your company and was completely satisfied with my purchases but I was so impressed with the items I ordered.

I was just remodeling my kitchen and spent my entire budget on everything else and did not have much leftover for hardware...so I was on a tight budget and shopped around locally. After finding exactly what I wanted on your website and at almost 70% less than I would have paid locally. I went ahead and ordered knowing that I might get these items and they might not be the higher quality I was looking at. Well did you'all surprise me. The quality is higher than I could have ever imagined!
Mary C. says...
Thank you for the note. I received the hinges yesterday. I had looked all over the Charlotte area for 5/8 hinges for two years and could not find them. I was elated that you stocked them. Thank you for the great service.
Mary Jo S. says...
I just wanted to drop a note & say how great my business transaction was. I have ordered things online alot & you are simply the best, most efficient, problem-free, fastest e-company that I have EVER dealt with. It was simply painless! Thank you & keep up the great work!
Mary Lou says...
I just ordered a house number plaque and love it. Well made and instructions were clear for installation. Thank you so much!! Thought you would enjoy some positive feedback! Mary Lou
Meda B. says...
Wow!! I am impressed! I received the knife drawer pull today...how fast. Thanks for your assistance.
Mgfering says...
Your website is incredible----wow! Just had to let you know!
Michael A. says...
I would be happy to return to your site in the future. It has been nothing but a positive experience so far, and I will recommend it to friends too. Thank you for making your business personable.
Michael M. says...
Good web site. The information provided about the products was helpful in deciding what hardware to buy. Great selection and fast delivery of my SCH-F51-ORBXELA-609. Thank You!
Michael M. says...
Hey Guys! Thanks for getting my order out ultra-fast(today). You guys ROCK!
Mike B. says...
The television stand arrived in very good condition. I am impressed by your prompt service accompanied with good pricing and very reasonable shipping expense. I will certainly look forward to doing business with the Hardware Hut again. I will also be happy to recommend to my friends and colleagues.
Mike B. says...
On 9/17 at about 9:30 pm I ordered a Weiser Powerbolt and asked if it could be delivered overnight for delivery on 9/19. On 9/19 the lock arrived right on time. Thank you very much for your prompt service. I will recommend your site to anyone interested in door hardware.
Mike B. says...
I received my order of unfinished red oak switch box covers an hour ago. I was a little disappointed when I opened the box and saw them for the first time. Then I got out my stain, Mimwax 'Golden Oak' and put a coat on them. What a difference. The grain popped out at me! I love them. I am impressed with the finish and quality of the covers. By tomorrow afternoon, they'll be finished and installed. Needless to say, I am very pleased with your product and would not hesitate to recommend you to anyone. Thank you!
Mike H. says...
I am very happy with this Schlage hardware I just purchased. I will be recommending this site to other persons to use rather than the large conglomerate stores locally.
Nancy H. says...
Thank you. We are rehabbing a house built in 1888. Therefore we have been dealing with numerous contractors and suppliers. Some of our experiences have been terrific, some very frustrating. You are among the terrific. We ordered a pull out waste basket assembly which was out of stock. Your employees were conscientious and followed through to get the unit drop shipped to us directly. Compliments on your organization. We will certainly keep your web site bookmarked for future reference. Thank you again
Neil G. says...
I've got to say a sincere "Thank You!!". The cabinet pulls are absolutely beautiful!!!

Thanks for such fine products and service!!!
Nena G. says...
I just wanted to drop you a note about my order. It came today in good shape without any problems. I would like to say THANK YOU for an outstanding transaction from start to finish---I could not be more pleased! It is so nice to order a product and for it to arrive just as you wanted it. You all did a fantastic job!!! Thanks Again.
Nicki R. says...
WOW! I think you found what we need!!!! THAT IS GREAT!!!!! No one else has been able to even come close!!!! I am SO impressed!!!!!!! Thank you so much for your help!!!! As soon as my husband looks at it we will be ordering the sets we need. Thank you SO much for your great service!!!!!!!
Niki B. says...
Thank you again and based on the positive customer service experience I will be adding The Hardware Hut to my "favorites" and using your online shopping again!!!
Pam G. says...
Not being an avid internet shopper, I must say that purchasing on your site was the easiest I've yet encountered.
Pamela C. says...
Just wanted to let you know I loved your web site. I was looking for something "different' to personalize my new house. I wanted kitchen hardware that didn't look like it came from the nearest hardware superstore's standard (boring) selection.

The selection on the site was incredible --- and I looked at every single choice on it!

The ordering process was easy an intuative (something near and dear to me in my line of work). I liked that there was an option to have a person call me to take my order information at checkout. In my case it was because I was hesitant about buying online, but because I wasn't sure when the order would arrive and I am in the process of moving. I got a call the next business morning --- and your note today. Nicely done.
Pat C. says...
I received my hinges and shell knobs some time back but was delayed in installing due to my contractor and my schedule. I LOVE them!!! I am so very happy that I found you online and have recommended you to others that are looking for new hardware not available in this area. Thanks for being here online!!!
Patrice F. says...
I just received my order of drawer pulls and they look just as great as they did in their picture, which frankly was a surprise (as I have been disappointed with mail order items before). As this was my first time ordering from you, I thought I would let you know how pleased I am, and will certainly order from you again. THANKS!
Paul K. says...
I just wanted to say thank you. I just placed my second order with you guys this morning. We're building a bathroom from scratch and unless you want everything brass there's not much of a selection at the local Home Depot. You guys have the best selection of hardware in finishes other than brass!
Paul V. says...
Thanks so much. I've grown accustomed to not receiving helpful responses with e-commerce matters, so yours is a pleasant surprise.
Ray C. says...
Just a quick note to let you know my hardware arrived today. It is absolutely perfect! For service, price and speedy delivery, you guys compare to no one.
Rich W. says...
Received the spare screws the other day, and applied them. Thank you. I will not hesitate to visit your store again should the need arise. I have forwarded your web site to a few of my friends who saw my new hinges. Rich
Richard P. says...
Last week I ordered 6 dozen Berenson cabinet knobs. They arrived here in Minnesota today. Thank you for a great business transaction. Your website was easy to use giving all needed information, pictures and prices. The young lady who took my order was friendly, professional and efficient. Shipment was extremely quick and the product I received from Berenson-Buffalo was all that I expected. It is nice to be happy with all aspects of a transaction and I felt you should be told.
Richard W. says...
Hi Kelly, This is just a short note to let you know the hinges have arrived and we are in the process of fitting them on the stable doors of our barn with accommodation. The hinges are great, better than I expected them to be. Cheers, Richard
Rick G says...
First time customer; I ordered an item on 12/28 and it arrived here in VT yesterday (12/30)! Exceptionally fast service, thank you!!
Rob says...
Great web site! I have been searching for hardware on line and I appreciate the ease of navigation and ability to preview collections quickly. Most other companies don't make it so easy. -Rob
Robert B. says...
Hello Cindi - great news - one of our secretaries just walked in and handed me the DHL box with the drawer slides. Fantastic! I want to thank you for the personal service and initiative you showed in making this order possible. I know my request was a bit out of the ordinary, and I really appreciate the fact that you trusted me and were confident that everything would turn out fine. I do not know when I might need hardware supplies again, but I can assure you that the Hardware Hut will be the first place I look.
Ruth M. says...
You have the most organized site of its kind I could find. Thank you!!!!
Sally B. says...
I just wanted to commend you on the excellent, speedy service! You can be sure I will order from you again and I have already recommended your web sites to others.
Sarah H. says...
I just wanted to drop you a line to let you know how pleased we were with the quality, price and service we received. The doorknobs are all installed and look fantastic. We searched our area for this exact style and could not find them anywhere--once we ordered from you, they were here in just a few days it seemed. Thank you so much.
Scott M. says...
I received the cabinet hinges I ordered from you yesterday. Everything was perfect!!! I couldn't find the Amerock hinges in my local hardware store. I will check your website out for all my future purchases.
Shannon O. says...
Thank you for your prompt attention to my inquiry. When we get that far on our remodeling, I will remember your company and its fine customer response.
Shannon S. says...
Yes, thank you very much. I have been looking everywhere for those hinges. They worked perfect. I know where to shop next time I need to buy hardware. Thanks again.
Sharon E. says...
I just received my hinge order but just wanted to say how happy I was with the order - very, very nice!! It is sometimes difficult to order online, but your website shows it just as it is - and easy to use.
Spencer Y. says...
I was *very* impressed with my last shipment, both in product quality (it was *exactly* what I was looking for and could not find locally), and in shipping speed. Thank you.
Sue F. says...
Thanks for your help. I have been impressed with my web shopping experience from your company.
Sue G. says...
I wanted to tell you how much I enjoyed looking at your pages regarding cabinet pulls!! Wonderful pictures, lots of choices!
Suekia P. says...
You have the best website - great search method - big pictures. It is just what I wished for on other sites.
Sven P. says...
Hello! I just wanted to let you know that earlier this week I had received the package with the porcelain door knobs. They look great and appear to be of good quality. Thanks for the quick response... I look forward to ordering from you in the future!!!
Tam M. says...
Thanks for your message. I am looking forward to receiving my order from you, and am pleased with both your pricing and shipping charges. Quality and unusual hardware is difficult and ridiculously priced here in the Nevada desert. I already have a few friends I am going to be referring to your site.
Teresa W. says...
I wanted to thank you for your great help in finding my hinges. You are wonderfully customer focused. Thank You!
Teri H. says...
Thank you very much for your prompt service. I had looked for these particular cabinet pulls all over town, unsueccessfully. I was so exicted when I found your website and will be sure to tell everyone I know about it. Thank you again.
Thomas S. says...
Thank you for the unbelievably quick shipment of the mail slot I ordered. Wow! I'll be back.
Tim J. says...
I received the chrome hinges today in excellent condition. They were exactly what I needed and installed beautifully. Thank you for your help.
Tom H. says...
I received the Mepla-Alfit 150lb. TV Swivel/Slide (Black), yesterday, a mere 5 business days after ordering. It was very easy to install and works great! It has transformed our television viewing. I will keep your web site bookmarked.
Tom M. says...
This was my third trip back... I orderd some doorstops from you a few months ago and they were great. Very high quality and very price competitive.
Vera D says...
The cabinet pulls arrived exactly when promised and were exactly what I was expecting. They were installed the next day and look fabulous! Thank you!
Victoria S. says...
I just wanted to let you know how pleased I am with the service I received. I placed an order via the internet and received my order within 2-3 days!! The items were exactly what I ordered and arrived in perfect condition. Your website is extremely user friendly and the prices were the best that I found! Thanks for providing such prompt and professional services. I will be sure to recommend you to others and will be sure to use your company again when my future needs require!! Thanks again!!!
William C. says...
My order arrived today. I buy stuff on the internet all the time (hundreds) and I must tell you that your service is the absolute best...ever. Thank you for being the best!
William D. says...
Thank you for your prompt service and shipping. Everything arrived in good shape and well ahead of my perceived schedule of delivery. Thank you, muchly.
Thu  Apr 24, 2014
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